Terms & Conditions

  • Payment for an order indicates acceptance of all terms & conditions.
  • All orders are Pro Forma and must be paid before the goods are dispatched.
  • Online sales on third party websites (Amazon, Ebay, noths, Etsy etc.) are not permitted.
  • We endeavour to ship your order within 2-4 working days so long as payment has been received. Lead times may be longer at busy periods and large orders may incur longer lead times.
  • Euro Hooks can be added to your order at no extra cost – just let us know when ordering.
  • All wholesale orders are non-refundable or exchangeable unless an item is faulty.
  • Please inform us of any damage or mistakes with your order within 5 working days. For damaged orders please include images of both the damaged products and the packaging. Damage claims without images cannot be processed.