Payment for an order indicates acceptance of all terms & conditions.
All orders are Pro Forma and must be paid before the goods are dispatched.
Online sales on third party websites (Amazon, Ebay, noths, Etsy etc.) are not permitted.
We endeavour to ship your order within 2-4 working days so long as payment has been received. Lead times may be longer at busy periods and large orders may incur longer lead times.
Euro Hooks can be added to your order at no extra cost – just let us know when ordering.
All wholesale orders are non-refundable or exchangeable unless an item is faulty.
Please inform us of any damage or mistakes with your order within 5 working days. For damaged orders please include images of both the damaged products and the packaging. Damage claims without images cannot be processed.